Shipping policy

Free Shipping on Qualifying Parcel Orders of $49 or More 

  • The free parcel shipping offer applies to shopeverbright.com orders only.
  • Only items listed as available for parcel shipping qualify for the promotion.
  • The Free Shipping offer is subject to change without notice.
  • To qualify for free shipping, your order must total $49 or more after any discounts or promo codes are applied, and before any taxes, fees, or shipping charges are added.
  • Free shipping applies only to shipping addresses in Canada. Existing parcel shipment restrictions to remote locations may still apply. See full Shipping Policy below for more details.
  • Oversize items needing to be delivered via freight carriers and/or Everbright's delivery items are not eligible for free shipping.
  • Products with pricing noted to already include shipping will not receive a discount.
  • Free shipping will not apply if any purchase of an eligible item is cancelled, resulting in a total purchase of less than $49.

How & When Parcel Shipping Orders are Shipped & Delivered 

  • Parcel shipping orders are shipped directly to the shipping address you have provided (we cannot ship to PO Boxes at this time).
  • Orders ship via standard ground shipping usually within 1 business day from the time your order is placed.
  • Shipment will usually arrive 2-5 business days after the order has shipped for most destinations. Transit time may be longer to remote addresses and may be dependent on the shipping industry averages.
  • Normally, shipment(s) are scheduled to arrive Monday to Friday, between 8 am and 5 pm local time.
  • If you are not home to accept your shipment, a shipping notification card with further details will be issued.
  • Smaller shipments made by courier may be left at your door.
  • Multiple items may be shipped separately due to size or availability and may arrive at different times.
  • Purchases from shopeverbright.com can only be shipped to destinations within Canada; standard shipping rates apply unless specified.

Order Tracking

If you choose Parcel Shipping as your shipping method, your order will be delivered by a third-party shipping provider who will offer order tracking services. This service will allow you to monitor your package as it makes its way to its final address.  

When your order has shipped, you will receive an email shipping confirmation containing a tracking confirmation number.  

You can check the status of your shipment in the following way:

  • Follow the instructions included in your shipping confirmation email to track your order through the carrier’s website.